| Company | InnoVint |
| Company Type | Other |
| Other Company Type | Winemaking Software |
| Category | Other |
| Description | InnoVint is a rapidly growing software company, offering the wine industry’s leading wine production software solution. Our cloud-based Software as a Service (SaaS) solution helps commercial wineries’ wine production, winegrowing, governmental compliance, IT and finance teams efficiently manage the end-to-end operations of a modern, successful winery. From vineyard to bottle to filing mandatory compliance reports with the TTB, InnoVint is modern winemaking reimagined! The Role We’re a fun, passion-driven team with strong chemistry looking for a new team member who’s experienced in wine production and eager to hit the ground running to support a diverse and growing landscape of winery clients. As a member of the Client Success team, you will work directly with our Client Success Manager and the entire Success Team. Key Qualifications and Experience - Enthusiastic and confident in winemaking, with 2+ years in a wine production role with exposure to a variety of workflows across the vineyard, cellar, and lab - Hands-on experience using InnoVint (strongly preferred), or another winemaking software or detailed production data management solution - Has a proven track-record of offering outstanding service to customers - A friendly demeanor and positive attitude - Excellent written communication skills What’s You’ll Be Doing This is a collaborative role working primarily with the team that supports InnoVint’s small to medium size winery clients. Some activities you’ll be focused on include: - Be the first point of contact for our customers that write in and call in, and provide them with timely, helpful responses - Advise best-practice consulting on InnoVint as it pertains to their winegrowing workflows, investigate issues, and link to documentation - Provide customer education through written and video content - Participate in the InnoVint Academy, our free client training program - Regularly update support guides in InnoVint’s Online Support Center - Assist with Quality Assurance product testing and bug management, coordinating with product and development - Contribute creative ideas and enthusiasm to client success initiatives Who You Are We know how special and unique you are. We bet you’re: - Passionate about improving the lives of winemakers and winery teams with better software! - Ability to think quickly on your feet and can comfortably answer unexpected questions in real-time - Comfortable and productive working from a home office or coworking space -Comfortable engaging with clients via phone, email, online video, screen share, or in-person - Flexible and adapt quickly in a fast-paced environment - Versed in modern technologies, including cloud and mobile software, and enjoy working on a computer - Have a Bachelor’s degree or equivalent experience, preferably in viticulture and enology - Available to work 8 am-5 pm Pacific Time Why work for InnoVint? Some of the benefits include: - Competitive base salary - Full health care benefits package (medical, dental, vision) - 401(k) - Flexible work-from-home environment - Flexible vacation and sick days policy - Fast-paced, fun, energetic company culture - At least one company all-hands retreat a year as well as frequent virtual happy hours and hangouts - Opportunity to work with one of the most innovative wine companies in the wine industry |
| Salary Range | DOE |
| City | West Coast, USA (remote) |
| State | OR |
| AVA | Willamette Valley |
| Contact Name | Ariane Rizzo |
| [email protected] |
Oregon Wine Industry
Oregon is the third largest viniferous grape growing region in the U.S., with 463 wineries
Footer
